Every time you play or transact on de9999, we store your information with the highest level of security. This privacy policy lays everything out openly and clearly.
De9999 (https://de9999.pro) is a trusted online gaming and Sports Betting platform for users in Bangladesh. Our privacy policy explains how de9999 collects, uses, and safeguards your personal information.
By using de9999, you agree to this privacy policy. We believe privacy is a fundamental right, and we handle your data with full transparency at all times. This policy is written in plain, clear language so you can understand every detail.
We collect various types of information when you register and use de9999. This data is necessary to provide you with a safe and enjoyable gaming experience.
| Data Type | Reason for collection | Required? |
|---|---|---|
| Mobile number | Account verification & transactions | Yes |
| Date of birth | Age verification (18+) | Yes |
| Notifications & Support | No | |
| IP address | Security & Fraud Prevention | Automatic |
| Gaming history | Service improvement & responsible gaming | Automatic |
De9999 uses the data it collects solely for defined purposes. We never sell your personal information to third parties for unnecessary use or commercial advertising.
Cookies are used across the de9999 website and app. These are small text files stored on your device that help improve your browsing and gaming experience.
You can manage cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some de9999 features.
De9999 uses industry-leading security technology to protect your data. Our security systems are monitored around the clock and updated on a regular basis.
In the event of a security breach, de9999 will promptly notify affected users and take all necessary steps. If you suspect a data breach, contact our support team immediately.
As a de9999 user, you have several important rights over your own data. We respect these rights and make them easy to exercise.
To exercise any of these rights, email de9999 support. Requests are typically responded to within 30 days. Please note that some data may not be fully deletable due to legal obligations.
De9999 retains your data only for as long as necessary — no longer. Retention periods depend on the type of information and applicable legal requirements.
| Data Type | Retention period |
|---|---|
| Account information | Duration of active account + 5 years |
| Transaction records | Minimum 7 years (legal obligation) |
| Gaming history | 3 years after account closure |
| Support messages | 2 years |
| Cookie data | End of session or up to 1 year |
Once the retention period expires, data is securely deleted or anonymized. Data relevant to ongoing legal investigations or disputes may be retained for a longer period.
De9999 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor is using our platform, the account will be closed immediately and all associated data will be deleted.
De9999 may update this privacy policy from time to time. For significant changes, users will be notified via a platform notification or SMS. Continued use of de9999 after any changes constitutes your acceptance of the updated policy.
You can check the "Last Updated" date at the top of this page to see when the policy was last changed. de9999 support can provide a copy of any previous version upon request.
For any privacy-related questions, requests, or complaints, please contact de9999's support team. We aim to respond within 48 hours.
De9999's Data Privacy Officer handles all privacy-related complaints directly. We take every request seriously and resolve each one with full transparency.
A quick overview of our key data protection features
De9999 uses 256-bit SSL encryption — the same technology used by the world's leading banks for their online services. Every transaction and piece of data you share is fully protected.
De9999 never sells your personal information. Our business model does not depend on data sales — we are built on trusted gaming services.
What data we collect, why we collect it, and how we use it — everything is clearly stated in this privacy policy. There are no hidden data practices at de9999.
At de9999, you have full control to view, update, or delete your own data. Your privacy settings are entirely in your hands — make changes anytime you like.
De9999's security systems are regularly audited by independent third-party experts. Any vulnerabilities identified are addressed immediately.
For any questions about privacy or data protection, de9999's support team is always available to help. Reach out via live chat or email for a prompt response.
Your privacy is fully protected at de9999. Register with confidence, enjoy exciting games, and experience secure transactions.